PRIVACY
POLICY

1. Overview

RAM Transport ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at ramtransportca.com or contact us to inquire about our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We only collect personal information that you voluntarily provide to us. This includes:

• Contact information — your name, company name, phone number, and email address submitted through our contact form
• Service details — the type of haul, project description, and any other information you include in your message
• Usage data — basic analytics such as pages visited and browser type, collected automatically by our hosting provider (Cloudflare)

We do not collect payment information through this website. We do not use tracking cookies or third-party advertising pixels.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your service inquiry or quote request
• Contact you to schedule or confirm hauling services
• Communicate important updates about your scheduled service
• Improve our website and service offerings

We will not send you unsolicited marketing emails. We do not sell, rent, or share your personal information with any third party for marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share it only in the following limited circumstances:

• Service providers — we use Make.com to process form submissions and deliver your inquiry to our team. They do not retain or use your data for any other purpose.
• Legal requirements — if required by law, court order, or government authority
• Business transfers — in the event of a merger or sale of the company, your data may be transferred as part of that transaction

5. Data Retention

We retain your contact information only as long as necessary to fulfill your service inquiry and any ongoing business relationship. You may request deletion of your information at any time by contacting us directly.

6. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know — you can request information about what personal data we have collected about you
• Right to delete — you can request that we delete your personal information
• Right to opt-out — we do not sell personal information, so no opt-out is required
• Right to non-discrimination — we will not discriminate against you for exercising any of these rights

To exercise any of these rights, contact us at (510) 775-8100.

7. Security

Our website is hosted on Cloudflare Pages with HTTPS encryption. We implement appropriate technical and organizational measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are intended for business use by adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our site, please contact us and we will promptly delete it.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.

11. Contact Us

For any questions, requests, or concerns about this Privacy Policy, contact us directly:

RAM Transport
Derrick Montelongo — Owner & Operator
Phone: (510) 775-8100
California, USA